Terms of Service
Last Updated: January 1, 2024
Acceptance of Terms
By accessing and using the SHINEZO website, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our services.
Definitions
- Service
- Refers to used car export related services provided by SHINEZO
- User
- Refers to any individual or entity that accesses or uses our services
- Account
- Refers to accounts created by users on our platform
- Content
- Refers to all information, text, images, videos, etc. displayed on the website
User Accounts
When using our services, you agree to:
- Provide accurate and complete information
- Maintain account security and protect passwords
- Be responsible for all activities under your account
- Promptly notify us of any unauthorized use
Orders and Purchases
Placing Orders
All orders require our confirmation. We reserve the right to reject any order.
Pricing
All prices are subject to change without notice. Final prices are based on order confirmation.
Payment
Payment methods include bank transfer, letter of credit, etc. Specific payment terms will be detailed at order confirmation.
Shipping and Delivery
Shipping and delivery related terms:
- Order processing time: 3-7 business days
- Delivery time: Depends on destination
- Shipping risk: Transfers to buyer after goods delivery
Returns and Refunds
Return and refund policy:
- Return time limit: Within 30 days
- Return conditions: Vehicle must remain in original condition
- Return process: Contact customer service to apply
- Refund processing: 7-14 business days
Prohibited Activities
- Engage in any illegal activities
- Distribute harmful or malicious content
- Infringe on others' intellectual property rights
- Interfere with normal website operation
- Unauthorized access to systems
Intellectual Property
All content on the website, including but not limited to text, images, trademarks, logos, etc., is protected by intellectual property laws. No copying, distribution, or use is permitted without authorization.
Limitation of Liability
To the maximum extent permitted by law, SHINEZO shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
Service Termination
We reserve the right to terminate or suspend your access to our services at any time without prior notice.
Governing Law
These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through friendly consultation, and if consultation fails, shall be submitted to the competent people's court for resolution.
Contact Us
If you have any questions about these terms of service, please contact us through the following methods:
Email: support@shinezo.com
Company: shinezo Inc.