Privacy Policy

Introduction

SHINEZO values your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal information.

Data Collection

We may collect the following types of information:

• Personal information: Name, contact information, identity document information
• Contact information: Email, phone number, address
• Payment information: Bank accounts, payment records
• Technical information: IP address, browser type, device information
• Usage information: Website access records, page browsing history

Data Usage

• Process orders and provide services
• Communicate with you and provide customer support
• Improve our services and website functionality
• Send marketing information and promotional activities
• Fulfill legal obligations and compliance requirements

Data Sharing

We may share your information in the following circumstances:

• Service providers: Logistics, payment processing and other third-party services
• Payment processing: Banks and payment service providers
• Shipping services: Logistics companies and customs
• Legal requirements: Respond to legal proceedings or government requests

Data Security

We adopt industry-standard security measures to protect your personal information, including encryption, access control, and regular security audits.

User Rights

• Access right: View your personal information we hold
• Rectification right: Correct inaccurate or incomplete information
• Erasure right: Delete your personal information under specific circumstances
• Portability right: Obtain your data in a structured format
• Objection right: Object to certain data processing activities

Cookie Usage

We use cookies to improve your browsing experience. Learn more about cookie information

Contact Us

If you have any questions about the privacy policy or need to exercise your rights, please contact us through the following methods:

Email: support@shinezo.com

Company: shinezo Inc.